Cancellation / Amendment policy

If you have a question about an existing booking, give us a call on 01376 325325 quoting your booking reference and one of our colleagues will be happy to help you.
If you want to cancel your booking, you will be charged 70% of the total price if you cancel after reservation and the total price if you cancel in the 60 days before arrival.
When you cancel your booking, we'll give you a cancellation reference number, a confirmation email and a refund receipt. Please make a note of this number as proof of your cancellation.
We will process the refund immediately albeit depending on your card issuer, it may take several days for the funds to reach your account.